Delete your account & data · updated 16 August 2026
Deleting everything, and what stays.
Delete from the app (fastest)
If you can sign in, you can delete your account and all associated data yourself, immediately:
- Open Colecta (web at app.colecta.ai, or the mobile app) and sign in.
- Go to Settings → Data & privacy.
- Tap Delete account and confirm.
This is permanent and cannot be undone.
Request deletion by email
If you can no longer sign in, email contact@colecta.ai from the email address on your account with the subject "Delete my account." We'll verify it's you and delete your data within 30 days (usually much sooner).
What gets deleted
Deleting your account permanently removes:
- Your profile and login credentials.
- Your connected Instagram data — posts, metrics, audience insights, and stored daily history.
- Your first read and every weekly read.
- All conversations and everything Colecta remembered (memory + custom instructions).
- Notification preferences and registered devices.
- Your Instagram access token (already stored encrypted; dropped entirely on deletion).
What may be retained, and for how long
We keep only what the law requires: a limited record of past transactions/invoices for tax and accounting purposes, retained for the legally mandated period and then deleted. Anonymized, aggregate analytics that cannot be tied back to you may be retained. Nothing retained can be used to identify you or re-create your account.
Questions
Reach us any time at contact@colecta.ai.